Contact information
FINE
The Finnish Financial Ombudsman Bureau
Insurance Complaints Board, Banking Complaints Board, Investment Complaints Board
Porkkalankatu 1
00180 Helsinki
tel. +358 9 6850 120
email: info(at)fine.fi
FINE's visiting, postal and invoice addresses are the same, see above.
Call services are available
from Monday to Thursday between 10 and 16
tel. +358 9 6850 120
The cost of the call and queuing is the local (Finnish) network charge (pvm) if you use the land line while you will pay the cell phone charge (mpm) if you use your mobile phone.
How to get there?
Our offices are located in Helsinki, Ruoholahti, in the Ilmarinen headquarters building. Click here for the map and parking instructions.
Personnel
FINE management
CEO Anu Koskenvuo, tel +358 9 6850 1218 or mobile +358 50 309 6055.
You will reach our staff and experts through the telephone exchange during the advice service office hours.
Email format: firstname.lastname@fine.fi
E-invoicing information
Finnish Financial Ombudsman Bureau
Business ID: 2225274-3
Intermediator code: 003722252743
Operator: Maventa
Operator’s ID: 003721291126
The mailing address for paper invoices is:
FINE Vakuutus- ja rahoitusneuvonta
22252743
PL 100
80020 Kollektor Scan